Which payment methods do you accept?

We accept secure payments with PayPal, Klarna, Visa, Maestro and Mastercard, American Express, Apple Pay, Google Pay, Shop Pay and Union Pay

Do you ship internationally?

We ship orders all over the world, in particular: European Union, International Shipments: United States, Canada, United Kingdom, Australia and New Zealand.

How can I track my order?

Enter your order number and email address in the "Track orders" section and you will receive up-to-date information on the location and status of your order.

What is the shipping cost and delivery time?

We offer our customers free shipping worldwide.

Once your order has been shipped, depending on your country or region, estimated delivery time is between 5 and 15 business days. Specific delivery dates are not provided. We offer the following delivery estimates by country for your reference:

  • European Union: 5-14 days
  • International Shipments:
  • United States: 7-15 days
  • Canada: 7-14 days
  • United Kingdom: 5-14 days
  • Australia: 5-14 days
  • New Zealand: 5-14 days

*Note: The days listed above are only estimates in business/working days. During holidays and strike periods, there may be slight delays in delivery, which, unfortunately, are beyond our control. While we will do all that we can to make sure you order is delivered on time and even faster.

What is your return policy?

Your complete satisfaction is important to us!
And for this we give you a 100% money back guarantee.

You always have a 14 day guarantee trial time

If you didn't like the product at all or a product gets damaged in transit or was faulty upon a delivery - we offer a 100% refund or replace a new one.
For returns, please email enjoykaffee@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
We will provide you with instructions on how to return your order.
When a returned item is received and inspected, you will receive a confirmation email, soon followed by a notification of the status of the refund.
All our products, come with a full manufacturer’s warranty.

Are your products brand new?

All our brand new still in the box. We do not sell ex-display, damaged or refurbished stock.

Can the coffee mug be put in the dishwasher?

We recommend cleaning with a mild detergent and a sponge. The large opening ensures thorough cleaning and the travel mug stays as good as new.

Couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.

Contact us